Dataset statistics
Number of variables | 11 |
---|---|
Number of observations | 7328 |
Missing cells | 7328 |
Missing cells (%) | 9.1% |
Duplicate rows | 0 |
Duplicate rows (%) | 0.0% |
Total size in memory | 694.3 KiB |
Average record size in memory | 97.0 B |
Variable types
Numeric | 7 |
---|---|
Categorical | 2 |
Text | 1 |
Unsupported | 1 |
Dataset
Description | 년월,대분류,중분류,전화,방문,이메일,게시판,SNS,이동상담,문자,합계 |
---|---|
Author | 서울특별시 |
URL | https://data.seoul.go.kr/dataList/OA-15739/S/1/datasetView.do |
전화 is highly overall correlated with 방문 and 1 other fields | High correlation |
방문 is highly overall correlated with 전화 and 1 other fields | High correlation |
합계 is highly overall correlated with 전화 and 1 other fields | High correlation |
SNS is highly imbalanced (98.7%) | Imbalance |
문자 has 7328 (100.0%) missing values | Missing |
전화 is highly skewed (γ1 = 22.41413426) | Skewed |
방문 is highly skewed (γ1 = 24.56290837) | Skewed |
이메일 is highly skewed (γ1 = 40.18779888) | Skewed |
게시판 is highly skewed (γ1 = 25.32681799) | Skewed |
이동상담 is highly skewed (γ1 = 42.30299396) | Skewed |
문자 is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
전화 has 2539 (34.6%) zeros | Zeros |
방문 has 4731 (64.6%) zeros | Zeros |
이메일 has 6560 (89.5%) zeros | Zeros |
게시판 has 6960 (95.0%) zeros | Zeros |
이동상담 has 7278 (99.3%) zeros | Zeros |
합계 has 3070 (41.9%) zeros | Zeros |
Reproduction
Analysis started | 2024-05-11 05:53:31.950266 |
---|---|
Analysis finished | 2024-05-11 05:53:42.950458 |
Duration | 11 seconds |
Software version | ydata-profiling vv4.5.1 |
Download configuration | config.json |
년월
Real number (ℝ)
Distinct | 58 |
---|---|
Distinct (%) | 0.8% |
Missing | 0 |
Missing (%) | 0.0% |
Infinite | 0 |
Infinite (%) | 0.0% |
Mean | 202148.89 |
Minimum | 201907 |
---|---|
Maximum | 202404 |
Zeros | 0 |
Zeros (%) | 0.0% |
Negative | 0 |
Negative (%) | 0.0% |
Memory size | 64.5 KiB |
Quantile statistics
Minimum | 201907 |
---|---|
5-th percentile | 201909 |
Q1 | 202009 |
median | 202112 |
Q3 | 202302 |
95-th percentile | 202402 |
Maximum | 202404 |
Range | 497 |
Interquartile range (IQR) | 293 |
Descriptive statistics
Standard deviation | 143.80339 |
---|---|
Coefficient of variation (CV) | 0.00071137361 |
Kurtosis | -1.0428683 |
Mean | 202148.89 |
Median Absolute Deviation (MAD) | 104 |
Skewness | -0.0054034382 |
Sum | 1.4813471 × 109 |
Variance | 20679.414 |
Monotonicity | Decreasing |
Value | Count | Frequency (%) |
202404 | 127 | 1.7% |
202106 | 127 | 1.7% |
202203 | 127 | 1.7% |
202202 | 127 | 1.7% |
202201 | 127 | 1.7% |
202112 | 127 | 1.7% |
202403 | 127 | 1.7% |
202110 | 127 | 1.7% |
202109 | 127 | 1.7% |
202108 | 127 | 1.7% |
Other values (48) | 6058 |
Value | Count | Frequency (%) |
201907 | 124 | |
201908 | 124 | |
201909 | 124 | |
201910 | 124 | |
201911 | 124 | |
201912 | 124 | |
202001 | 124 | |
202002 | 124 | |
202003 | 124 | |
202004 | 124 |
Value | Count | Frequency (%) |
202404 | 127 | |
202403 | 127 | |
202402 | 127 | |
202401 | 127 | |
202312 | 127 | |
202311 | 127 | |
202310 | 127 | |
202309 | 127 | |
202308 | 127 | |
202307 | 127 |
대분류
Categorical
Distinct | 14 |
---|---|
Distinct (%) | 0.2% |
Missing | 0 |
Missing (%) | 0.0% |
Memory size | 57.4 KiB |
비즈니스 | |
---|---|
노무 | |
행정 | |
보건/복지 | |
출입국 | |
Other values (9) |
Length
Max length | 5 |
---|---|
Median length | 2 |
Mean length | 3.0687773 |
Min length | 2 |
Unique
Unique | 0 ? |
---|---|
Unique (%) | 0.0% |
Sample
1st row | 교육 |
---|---|
2nd row | 교육 |
3rd row | 교육 |
4th row | 교육 |
5th row | 교육 |
Common Values
Value | Count | Frequency (%) |
비즈니스 | 1044 | |
노무 | 870 | |
행정 | 870 | |
보건/복지 | 716 | |
출입국 | 696 | |
안전 | 406 | 5.5% |
정보통신 | 406 | 5.5% |
주거 | 406 | 5.5% |
교육 | 348 | 4.7% |
기타 | 348 | 4.7% |
Other values (4) | 1218 |
Length
Value | Count | Frequency (%) |
비즈니스 | 1044 | |
노무 | 870 | |
행정 | 870 | |
보건/복지 | 716 | |
출입국 | 696 | |
안전 | 406 | 5.5% |
정보통신 | 406 | 5.5% |
주거 | 406 | 5.5% |
교육 | 348 | 4.7% |
기타 | 348 | 4.7% |
Other values (4) | 1218 |
중분류
Text
Distinct | 101 |
---|---|
Distinct (%) | 1.4% |
Missing | 0 |
Missing (%) | 0.0% |
Memory size | 57.4 KiB |
Value | Count | Frequency (%) |
기타 | 812 | 10.7% |
불편/개선건의 | 812 | 10.7% |
및 | 116 | 1.5% |
심리상담 | 104 | 1.4% |
창업교육 | 58 | 0.8% |
임신/출산 | 58 | 0.8% |
지식재산권 | 58 | 0.8% |
가정폭력 | 58 | 0.8% |
부동산매매 | 58 | 0.8% |
공과금 | 58 | 0.8% |
Other values (94) | 5414 |
Most occurring characters
Value | Count | Frequency (%) |
/ | 1624 | 5.3% |
사 | 1160 | 3.8% |
기 | 1044 | 3.4% |
건 | 1044 | 3.4% |
불 | 870 | 2.9% |
편 | 870 | 2.9% |
선 | 870 | 2.9% |
의 | 870 | 2.9% |
타 | 812 | 2.7% |
개 | 812 | 2.7% |
Other values (158) | 20519 |
Most occurring categories
Value | Count | Frequency (%) |
Other Letter | 28303 | |
Other Punctuation | 1624 | 5.3% |
Uppercase Letter | 290 | 1.0% |
Space Separator | 278 | 0.9% |
Most frequent character per category
Other Letter
Value | Count | Frequency (%) |
사 | 1160 | 4.1% |
기 | 1044 | 3.7% |
건 | 1044 | 3.7% |
불 | 870 | 3.1% |
편 | 870 | 3.1% |
선 | 870 | 3.1% |
의 | 870 | 3.1% |
타 | 812 | 2.9% |
개 | 812 | 2.9% |
관 | 580 | 2.0% |
Other values (151) | 19371 |
Uppercase Letter
Value | Count | Frequency (%) |
V | 58 | |
T | 58 | |
I | 58 | |
D | 58 | |
F | 58 |
Other Punctuation
Value | Count | Frequency (%) |
/ | 1624 |
Space Separator
Value | Count | Frequency (%) |
278 |
Most occurring scripts
Value | Count | Frequency (%) |
Hangul | 28303 | |
Common | 1902 | 6.2% |
Latin | 290 | 1.0% |
Most frequent character per script
Hangul
Value | Count | Frequency (%) |
사 | 1160 | 4.1% |
기 | 1044 | 3.7% |
건 | 1044 | 3.7% |
불 | 870 | 3.1% |
편 | 870 | 3.1% |
선 | 870 | 3.1% |
의 | 870 | 3.1% |
타 | 812 | 2.9% |
개 | 812 | 2.9% |
관 | 580 | 2.0% |
Other values (151) | 19371 |
Latin
Value | Count | Frequency (%) |
V | 58 | |
T | 58 | |
I | 58 | |
D | 58 | |
F | 58 |
Common
Value | Count | Frequency (%) |
/ | 1624 | |
278 | 14.6% |
Most occurring blocks
Value | Count | Frequency (%) |
Hangul | 28303 | |
ASCII | 2192 | 7.2% |
Most frequent character per block
ASCII
Value | Count | Frequency (%) |
/ | 1624 | |
278 | 12.7% | |
V | 58 | 2.6% |
T | 58 | 2.6% |
I | 58 | 2.6% |
D | 58 | 2.6% |
F | 58 | 2.6% |
Hangul
Value | Count | Frequency (%) |
사 | 1160 | 4.1% |
기 | 1044 | 3.7% |
건 | 1044 | 3.7% |
불 | 870 | 3.1% |
편 | 870 | 3.1% |
선 | 870 | 3.1% |
의 | 870 | 3.1% |
타 | 812 | 2.9% |
개 | 812 | 2.9% |
관 | 580 | 2.0% |
Other values (151) | 19371 |
전화
Real number (ℝ)
HIGH CORRELATION
  SKEWED
  ZEROS
 
Distinct | 174 |
---|---|
Distinct (%) | 2.4% |
Missing | 0 |
Missing (%) | 0.0% |
Infinite | 0 |
Infinite (%) | 0.0% |
Mean | 12.933133 |
Minimum | 0 |
---|---|
Maximum | 1646 |
Zeros | 2539 |
Zeros (%) | 34.6% |
Negative | 0 |
Negative (%) | 0.0% |
Memory size | 64.5 KiB |
Quantile statistics
Minimum | 0 |
---|---|
5-th percentile | 0 |
Q1 | 0 |
median | 2 |
Q3 | 12 |
95-th percentile | 60 |
Maximum | 1646 |
Range | 1646 |
Interquartile range (IQR) | 12 |
Descriptive statistics
Standard deviation | 39.915892 |
---|---|
Coefficient of variation (CV) | 3.0863281 |
Kurtosis | 819.54788 |
Mean | 12.933133 |
Median Absolute Deviation (MAD) | 2 |
Skewness | 22.414134 |
Sum | 94774 |
Variance | 1593.2785 |
Monotonicity | Not monotonic |
Value | Count | Frequency (%) |
0 | 2539 | |
1 | 885 | 12.1% |
2 | 534 | 7.3% |
3 | 357 | 4.9% |
4 | 249 | 3.4% |
5 | 207 | 2.8% |
6 | 161 | 2.2% |
7 | 141 | 1.9% |
8 | 124 | 1.7% |
9 | 104 | 1.4% |
Other values (164) | 2027 |
Value | Count | Frequency (%) |
0 | 2539 | |
1 | 885 | 12.1% |
2 | 534 | 7.3% |
3 | 357 | 4.9% |
4 | 249 | 3.4% |
5 | 207 | 2.8% |
6 | 161 | 2.2% |
7 | 141 | 1.9% |
8 | 124 | 1.7% |
9 | 104 | 1.4% |
Value | Count | Frequency (%) |
1646 | 1 | |
1632 | 1 | |
1033 | 1 | |
546 | 1 | |
412 | 1 | |
343 | 1 | |
341 | 1 | |
314 | 1 | |
307 | 1 | |
302 | 1 |
방문
Real number (ℝ)
HIGH CORRELATION
  SKEWED
  ZEROS
 
Distinct | 66 |
---|---|
Distinct (%) | 0.9% |
Missing | 0 |
Missing (%) | 0.0% |
Infinite | 0 |
Infinite (%) | 0.0% |
Mean | 2.2775655 |
Minimum | 0 |
---|---|
Maximum | 458 |
Zeros | 4731 |
Zeros (%) | 64.6% |
Negative | 0 |
Negative (%) | 0.0% |
Memory size | 64.5 KiB |
Quantile statistics
Minimum | 0 |
---|---|
5-th percentile | 0 |
Q1 | 0 |
median | 0 |
Q3 | 1 |
95-th percentile | 11 |
Maximum | 458 |
Range | 458 |
Interquartile range (IQR) | 1 |
Descriptive statistics
Standard deviation | 11.326533 |
---|---|
Coefficient of variation (CV) | 4.9730878 |
Kurtosis | 809.18477 |
Mean | 2.2775655 |
Median Absolute Deviation (MAD) | 0 |
Skewness | 24.562908 |
Sum | 16690 |
Variance | 128.29036 |
Monotonicity | Not monotonic |
Value | Count | Frequency (%) |
0 | 4731 | |
1 | 895 | 12.2% |
2 | 419 | 5.7% |
3 | 280 | 3.8% |
4 | 160 | 2.2% |
5 | 135 | 1.8% |
6 | 101 | 1.4% |
7 | 72 | 1.0% |
9 | 58 | 0.8% |
8 | 57 | 0.8% |
Other values (56) | 420 | 5.7% |
Value | Count | Frequency (%) |
0 | 4731 | |
1 | 895 | 12.2% |
2 | 419 | 5.7% |
3 | 280 | 3.8% |
4 | 160 | 2.2% |
5 | 135 | 1.8% |
6 | 101 | 1.4% |
7 | 72 | 1.0% |
8 | 57 | 0.8% |
9 | 58 | 0.8% |
Value | Count | Frequency (%) |
458 | 1 | |
390 | 1 | |
371 | 1 | |
313 | 1 | |
219 | 1 | |
181 | 1 | |
158 | 1 | |
112 | 1 | |
91 | 1 | |
88 | 1 |
이메일
Real number (ℝ)
SKEWED
  ZEROS
 
Distinct | 39 |
---|---|
Distinct (%) | 0.5% |
Missing | 0 |
Missing (%) | 0.0% |
Infinite | 0 |
Infinite (%) | 0.0% |
Mean | 0.56481987 |
Minimum | 0 |
---|---|
Maximum | 565 |
Zeros | 6560 |
Zeros (%) | 89.5% |
Negative | 0 |
Negative (%) | 0.0% |
Memory size | 64.5 KiB |
Quantile statistics
Minimum | 0 |
---|---|
5-th percentile | 0 |
Q1 | 0 |
median | 0 |
Q3 | 0 |
95-th percentile | 1 |
Maximum | 565 |
Range | 565 |
Interquartile range (IQR) | 0 |
Descriptive statistics
Standard deviation | 9.3057875 |
---|---|
Coefficient of variation (CV) | 16.475673 |
Kurtosis | 2066.2451 |
Mean | 0.56481987 |
Median Absolute Deviation (MAD) | 0 |
Skewness | 40.187799 |
Sum | 4139 |
Variance | 86.597681 |
Monotonicity | Not monotonic |
Value | Count | Frequency (%) |
0 | 6560 | |
1 | 496 | 6.8% |
2 | 129 | 1.8% |
3 | 35 | 0.5% |
4 | 25 | 0.3% |
5 | 21 | 0.3% |
6 | 8 | 0.1% |
7 | 6 | 0.1% |
8 | 6 | 0.1% |
11 | 5 | 0.1% |
Other values (29) | 37 | 0.5% |
Value | Count | Frequency (%) |
0 | 6560 | |
1 | 496 | 6.8% |
2 | 129 | 1.8% |
3 | 35 | 0.5% |
4 | 25 | 0.3% |
5 | 21 | 0.3% |
6 | 8 | 0.1% |
7 | 6 | 0.1% |
8 | 6 | 0.1% |
9 | 3 | < 0.1% |
Value | Count | Frequency (%) |
565 | 1 | |
245 | 1 | |
243 | 1 | |
240 | 1 | |
155 | 1 | |
132 | 1 | |
129 | 1 | |
121 | 1 | |
120 | 1 | |
89 | 1 |
게시판
Real number (ℝ)
SKEWED
  ZEROS
 
Distinct | 25 |
---|---|
Distinct (%) | 0.3% |
Missing | 0 |
Missing (%) | 0.0% |
Infinite | 0 |
Infinite (%) | 0.0% |
Mean | 0.18258734 |
Minimum | 0 |
---|---|
Maximum | 73 |
Zeros | 6960 |
Zeros (%) | 95.0% |
Negative | 0 |
Negative (%) | 0.0% |
Memory size | 64.5 KiB |
Quantile statistics
Minimum | 0 |
---|---|
5-th percentile | 0 |
Q1 | 0 |
median | 0 |
Q3 | 0 |
95-th percentile | 1 |
Maximum | 73 |
Range | 73 |
Interquartile range (IQR) | 0 |
Descriptive statistics
Standard deviation | 1.8334389 |
---|---|
Coefficient of variation (CV) | 10.041435 |
Kurtosis | 810.58031 |
Mean | 0.18258734 |
Median Absolute Deviation (MAD) | 0 |
Skewness | 25.326818 |
Sum | 1338 |
Variance | 3.3614983 |
Monotonicity | Not monotonic |
Value | Count | Frequency (%) |
0 | 6960 | |
1 | 187 | 2.6% |
2 | 69 | 0.9% |
3 | 26 | 0.4% |
6 | 22 | 0.3% |
4 | 13 | 0.2% |
5 | 11 | 0.2% |
8 | 7 | 0.1% |
9 | 6 | 0.1% |
12 | 5 | 0.1% |
Other values (15) | 22 | 0.3% |
Value | Count | Frequency (%) |
0 | 6960 | |
1 | 187 | 2.6% |
2 | 69 | 0.9% |
3 | 26 | 0.4% |
4 | 13 | 0.2% |
5 | 11 | 0.2% |
6 | 22 | 0.3% |
7 | 5 | 0.1% |
8 | 7 | 0.1% |
9 | 6 | 0.1% |
Value | Count | Frequency (%) |
73 | 1 | |
64 | 1 | |
60 | 1 | |
47 | 1 | |
37 | 1 | |
36 | 1 | |
27 | 1 | |
25 | 1 | |
20 | 1 | |
18 | 1 |
SNS
Categorical
IMBALANCE
 
Distinct | 4 |
---|---|
Distinct (%) | 0.1% |
Missing | 0 |
Missing (%) | 0.0% |
Memory size | 57.4 KiB |
0 | |
---|---|
1 | 12 |
2 | 4 |
5 | 1 |
Length
Max length | 1 |
---|---|
Median length | 1 |
Mean length | 1 |
Min length | 1 |
Unique
Unique | 1 ? |
---|---|
Unique (%) | < 0.1% |
Sample
1st row | 0 |
---|---|
2nd row | 0 |
3rd row | 0 |
4th row | 0 |
5th row | 0 |
Common Values
Value | Count | Frequency (%) |
0 | 7311 | |
1 | 12 | 0.2% |
2 | 4 | 0.1% |
5 | 1 | < 0.1% |
Length
Common Values (Plot)
Value | Count | Frequency (%) |
0 | 7311 | |
1 | 12 | 0.2% |
2 | 4 | 0.1% |
5 | 1 | < 0.1% |
이동상담
Real number (ℝ)
SKEWED
  ZEROS
 
Distinct | 14 |
---|---|
Distinct (%) | 0.2% |
Missing | 0 |
Missing (%) | 0.0% |
Infinite | 0 |
Infinite (%) | 0.0% |
Mean | 0.097570961 |
Minimum | 0 |
---|---|
Maximum | 175 |
Zeros | 7278 |
Zeros (%) | 99.3% |
Negative | 0 |
Negative (%) | 0.0% |
Memory size | 64.5 KiB |
Quantile statistics
Minimum | 0 |
---|---|
5-th percentile | 0 |
Q1 | 0 |
median | 0 |
Q3 | 0 |
95-th percentile | 0 |
Maximum | 175 |
Range | 175 |
Interquartile range (IQR) | 0 |
Descriptive statistics
Standard deviation | 3.4261344 |
---|---|
Coefficient of variation (CV) | 35.114284 |
Kurtosis | 1857.9785 |
Mean | 0.097570961 |
Median Absolute Deviation (MAD) | 0 |
Skewness | 42.302994 |
Sum | 715 |
Variance | 11.738397 |
Monotonicity | Not monotonic |
Value | Count | Frequency (%) |
0 | 7278 | |
1 | 30 | 0.4% |
2 | 7 | 0.1% |
4 | 2 | < 0.1% |
3 | 2 | < 0.1% |
8 | 1 | < 0.1% |
49 | 1 | < 0.1% |
16 | 1 | < 0.1% |
7 | 1 | < 0.1% |
143 | 1 | < 0.1% |
Other values (4) | 4 | 0.1% |
Value | Count | Frequency (%) |
0 | 7278 | |
1 | 30 | 0.4% |
2 | 7 | 0.1% |
3 | 2 | < 0.1% |
4 | 2 | < 0.1% |
6 | 1 | < 0.1% |
7 | 1 | < 0.1% |
8 | 1 | < 0.1% |
16 | 1 | < 0.1% |
49 | 1 | < 0.1% |
Value | Count | Frequency (%) |
175 | 1 | |
143 | 1 | |
133 | 1 | |
120 | 1 | |
49 | 1 | |
16 | 1 | |
8 | 1 | |
7 | 1 | |
6 | 1 | |
4 | 2 |
문자
Unsupported
MISSING
  REJECTED
  UNSUPPORTED
 
Missing | 7328 |
---|---|
Missing (%) | 100.0% |
Memory size | 64.5 KiB |
합계
Real number (ℝ)
HIGH CORRELATION
  ZEROS
 
Distinct | 213 |
---|---|
Distinct (%) | 2.9% |
Missing | 0 |
Missing (%) | 0.0% |
Infinite | 0 |
Infinite (%) | 0.0% |
Mean | 15.584607 |
Minimum | 0 |
---|---|
Maximum | 2208 |
Zeros | 3070 |
Zeros (%) | 41.9% |
Negative | 0 |
Negative (%) | 0.0% |
Memory size | 64.5 KiB |
Quantile statistics
Minimum | 0 |
---|---|
5-th percentile | 0 |
Q1 | 0 |
median | 1 |
Q3 | 13 |
95-th percentile | 73 |
Maximum | 2208 |
Range | 2208 |
Interquartile range (IQR) | 13 |
Descriptive statistics
Standard deviation | 51.925004 |
---|---|
Coefficient of variation (CV) | 3.3318135 |
Kurtosis | 661.9573 |
Mean | 15.584607 |
Median Absolute Deviation (MAD) | 1 |
Skewness | 19.742672 |
Sum | 114204 |
Variance | 2696.206 |
Monotonicity | Not monotonic |
Value | Count | Frequency (%) |
0 | 3070 | |
1 | 697 | 9.5% |
2 | 433 | 5.9% |
3 | 292 | 4.0% |
4 | 208 | 2.8% |
5 | 170 | 2.3% |
6 | 120 | 1.6% |
7 | 110 | 1.5% |
8 | 99 | 1.4% |
9 | 82 | 1.1% |
Other values (203) | 2047 |
Value | Count | Frequency (%) |
0 | 3070 | |
1 | 697 | 9.5% |
2 | 433 | 5.9% |
3 | 292 | 4.0% |
4 | 208 | 2.8% |
5 | 170 | 2.3% |
6 | 120 | 1.6% |
7 | 110 | 1.5% |
8 | 99 | 1.4% |
9 | 82 | 1.1% |
Value | Count | Frequency (%) |
2208 | 1 | |
1766 | 1 | |
1065 | 1 | |
874 | 1 | |
672 | 1 | |
649 | 1 | |
647 | 1 | |
625 | 1 | |
581 | 1 | |
506 | 1 |
년월 | 대분류 | 전화 | 방문 | 이메일 | 게시판 | SNS | 이동상담 | 합계 | |
---|---|---|---|---|---|---|---|---|---|
년월 | 1.000 | 0.000 | 0.040 | 0.039 | 0.022 | 0.072 | 0.091 | 0.029 | 0.039 |
대분류 | 0.000 | 1.000 | 0.095 | 0.083 | 0.165 | 0.098 | 0.057 | 0.000 | 0.112 |
전화 | 0.040 | 0.095 | 1.000 | 0.687 | 0.292 | 0.614 | 0.000 | 0.000 | 0.889 |
방문 | 0.039 | 0.083 | 0.687 | 1.000 | 0.000 | 0.835 | 0.000 | 0.000 | 0.814 |
이메일 | 0.022 | 0.165 | 0.292 | 0.000 | 1.000 | 0.371 | 0.000 | 0.000 | 0.517 |
게시판 | 0.072 | 0.098 | 0.614 | 0.835 | 0.371 | 1.000 | 0.000 | 0.000 | 0.653 |
SNS | 0.091 | 0.057 | 0.000 | 0.000 | 0.000 | 0.000 | 1.000 | 0.000 | 0.000 |
이동상담 | 0.029 | 0.000 | 0.000 | 0.000 | 0.000 | 0.000 | 0.000 | 1.000 | 0.233 |
합계 | 0.039 | 0.112 | 0.889 | 0.814 | 0.517 | 0.653 | 0.000 | 0.233 | 1.000 |
대분류 | SNS | |
---|---|---|
대분류 | 1.000 | 0.032 |
SNS | 0.032 | 1.000 |
년월 | 전화 | 방문 | 이메일 | 게시판 | 이동상담 | 합계 | 대분류 | SNS | |
---|---|---|---|---|---|---|---|---|---|
년월 | 1.000 | -0.183 | -0.097 | -0.115 | -0.221 | -0.127 | -0.386 | 0.000 | 0.055 |
전화 | -0.183 | 1.000 | 0.676 | 0.347 | 0.258 | 0.106 | 0.875 | 0.046 | 0.000 |
방문 | -0.097 | 0.676 | 1.000 | 0.323 | 0.169 | 0.110 | 0.630 | 0.036 | 0.000 |
이메일 | -0.115 | 0.347 | 0.323 | 1.000 | 0.120 | 0.052 | 0.387 | 0.086 | 0.000 |
게시판 | -0.221 | 0.258 | 0.169 | 0.120 | 1.000 | 0.003 | 0.285 | 0.041 | 0.000 |
이동상담 | -0.127 | 0.106 | 0.110 | 0.052 | 0.003 | 1.000 | 0.115 | 0.000 | 0.000 |
합계 | -0.386 | 0.875 | 0.630 | 0.387 | 0.285 | 0.115 | 1.000 | 0.041 | 0.000 |
대분류 | 0.000 | 0.046 | 0.036 | 0.086 | 0.041 | 0.000 | 0.041 | 1.000 | 0.032 |
SNS | 0.055 | 0.000 | 0.000 | 0.000 | 0.000 | 0.000 | 0.000 | 0.032 | 1.000 |
년월 | 대분류 | 중분류 | 전화 | 방문 | 이메일 | 게시판 | SNS | 이동상담 | 문자 | 합계 | |
---|---|---|---|---|---|---|---|---|---|---|---|
0 | 202404 | 교육 | 교육기관 | 4 | 3 | 0 | 0 | 0 | 0 | <NA> | 0 |
1 | 202404 | 교육 | 기타 | 7 | 0 | 0 | 0 | 0 | 0 | <NA> | 0 |
2 | 202404 | 교육 | 보육시설 | 0 | 0 | 0 | 0 | 0 | 0 | <NA> | 0 |
3 | 202404 | 교육 | 불편/개선건의 | 0 | 0 | 0 | 0 | 0 | 0 | <NA> | 0 |
4 | 202404 | 교육 | 일반교육 | 6 | 5 | 0 | 0 | 0 | 0 | <NA> | 0 |
5 | 202404 | 교육 | 한국어교육 | 6 | 3 | 0 | 0 | 0 | 0 | <NA> | 0 |
6 | 202404 | 교통 | 기타 | 4 | 0 | 0 | 0 | 0 | 0 | <NA> | 0 |
7 | 202404 | 교통 | 대중교통 | 0 | 0 | 0 | 0 | 0 | 0 | <NA> | 0 |
8 | 202404 | 교통 | 불편/개선건의 | 0 | 0 | 0 | 0 | 0 | 0 | <NA> | 0 |
9 | 202404 | 교통 | 유실물 | 0 | 0 | 0 | 0 | 0 | 0 | <NA> | 0 |
년월 | 대분류 | 중분류 | 전화 | 방문 | 이메일 | 게시판 | SNS | 이동상담 | 문자 | 합계 | |
---|---|---|---|---|---|---|---|---|---|---|---|
7318 | 201907 | 행정 | 쓰레기처리 | 1 | 1 | 0 | 0 | 0 | 0 | <NA> | 2 |
7319 | 201907 | 행정 | 여권 | 4 | 1 | 0 | 0 | 0 | 0 | <NA> | 5 |
7320 | 201907 | 행정 | 운전면허 | 168 | 31 | 5 | 1 | 0 | 0 | <NA> | 205 |
7321 | 201907 | 행정 | 인감 | 0 | 0 | 0 | 0 | 0 | 0 | <NA> | 0 |
7322 | 201907 | 행정 | 일반법률 | 36 | 5 | 0 | 0 | 0 | 0 | <NA> | 41 |
7323 | 201907 | 행정 | 자동차관련 | 8 | 1 | 1 | 0 | 0 | 0 | <NA> | 10 |
7324 | 201907 | 행정 | 출생 및 사망 | 8 | 0 | 2 | 0 | 0 | 0 | <NA> | 10 |
7325 | 201907 | 행정 | 행정기관 | 98 | 7 | 0 | 0 | 0 | 0 | <NA> | 105 |
7326 | 201907 | 행정 | 행정소송 | 3 | 0 | 0 | 0 | 0 | 0 | <NA> | 3 |
7327 | 201907 | 행정 | 혼인관계 | 6 | 3 | 13 | 0 | 0 | 0 | <NA> | 22 |